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Submissions from 2024

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Research on Digital Maturity Evaluation Model of Public Hospitals, Benhai Yu and Zishan Wang

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Chatbot with Resilience: The Impact of Repair Strategies on Customer Satisfaction in Conversational Breakdowns, Jia Zeng, Dan Fan, Xinxue Zhou, and Jian Tang

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Does Port Smartization Policy Affect Port Carbon Emission Efficiency? -Validation Based on PSM-DID, Chaohui Zhang, Nianxin Wang, and Yuxue Yang

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Population Aging and High-Quality Economic Development: Based on Feature Selection and Empirical Analysis of Provincial Panel Data, Luomeng Zhang, Lixin Cui, and Lu Bai

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Abstract Only: Clarifying the relationship between inter-organizational compatibility and mass customization: The role of marketing learning and competitive intensity, Mengru Zhang, Tianyi Ma, Zujun Zhu, and Xiaoyu Yao

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The Effects of Anthropomorphism of Government Q&A Robot on Users’ Perceived Government Trust, Min Zhang, Hui Li, and Wen Lin

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Carbon reduction effects of anti-corruption policies: evidence from energy-intensive industries, Qi Zhang, Yu Feng, Jiangxin Niu, and Yangyan Shi

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Analyzing Influence of Epidemic Policy Adjustment on Public Concerns and Emotional Feedback Using the ABSA Approach, Wei Zhang, Nian-xi Yang, Chen-guang Li, and Jing Li

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Team Faultlines in Online Visual Programming Learning Platform: Considering the Effect of Team Leaders' Characteristics, Xiaobin Zhang, Zujun Shi, Shouxiang Qiu, and Ling Zhao

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Does overconfident CEO matter? An empirical examination of CEO overconfidence and digital transformation, Yanlin Zhang, Xuwei Zhang, and Hongting Tang

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User Behavior Analysis in Online Health Community Based on Inverse Reinforcement Learning, Yaqi Zhang, Xi Wang, Zhiya Zuo, and Dan Fan

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Predicting Startup Success Through a New Graph Convolutional Neural Network Approach, Yue Zhang, Xiaoyi Tang, and Hu Yang

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Research on the Influence Mechanism of Blind Box Product Characteristics on Consumers' Purchase Intention, Linmei Zhan and Ying Xiong

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The impact of live broadcast content inconsistency on consumer forgiveness behavior, Chao Zhao and Yuqing Qi

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Customer Satisfaction Analysis of Dingxiang Doctor Online Consultation Platform Based on Network Comments, Dengshi Zhao, Chi Fu, Yueqian Liu, Shiqing Qiu, and Jiamin Peng

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Bridging Technostress and Perceived Value: Why Middle-aged and Elderly People Resist Using Chronic Diseases Management Apps, Ying Zhao, Hongyu Liao, and Liang Zhou

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Investigating the Impact of Cultural Tourism NFTs’ Perceived Value and Experiential Evaluation on WOM of a Tourism Destination: A Generational Difference Moderation Approach, Yuchen Zhao and Yihong Zhan

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Pricing and Recycling Decisions in a Closed-Loop Supply Chain with Self-Recycling by the Cosmetic Brand Owner, Qi Zhou, Xiaoke Li, Longyu Zhu, Tianxin Wang, and Min Wang

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Timing Strategies in Introducing Digital Sensory Technologies for Online Retailers, Zhenglong Zhou, Fengying Hu, and Xiaonan Chen

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Is it always better to be distinctive? Optimal distinctiveness in the sharing economy platform market to maintain active user, Mengsi Zhu, Nianxin Wang, and Yuxue Yang