The Effects of Anthropomorphism of Government Q&A Robot on Users’ Perceived Government Trust

Authors

Min Zhang, Center for Studies of Information Resources, Wuhan University, Wuhan, 430072, ChinaFollow
Hui Li, School of Information Management, Wuhan University, Wuhan, 430072, China
Wen Lin, School of Information Management, Wuhan University, Wuhan, 430072, China

Recommended Citation

Zhang, Min; Li, Hui; and Lin, Wen, "The Effects of Anthropomorphism of Government Q&A Robot on Users’ Perceived Government Trust" (2024). WHICEB 2024 Proceedings. 9.
https://aisel.aisnet.org/whiceb2024/9