Human-Computer/Robot Interaction

Conversational User Interfaces for Online Shops? A Categorization of Use Cases

Daniel Baier, University of Bayreuth
Alexandra Rese, University of Bayreuth
Maximilian RÃglinger, University of Bayreuth

12:00 AM

Customer Responses to Robotic Innovative Behavior Cues During the Service Encounter

Ruth Maria Stock, Technische Universität Darmstadt
Moritz Merkle, Technische Universität Darmstadt

12:00 AM

Designing Anthropomorphic Conversational Agents: Development and Empirical Evaluation of a Design Framework

Anna-Maria Seeger, University of Mannheim
Jella Pfeiffer, Karlsruhe Institute of Technology
Armin Heinzl, University of Mannheim

12:00 AM

Do You Trust Me? Facial Width-to-Height Ratio of Website Avatars and Intention to Purchase from Online Store

Steffen WÃlfl, University of Bamberg
Jasmin Feste, University of Bamberg

12:00 AM

Friending Acceptance on Social Media Apps: Does Tactile Interface Matter?

Xixian Peng, School of Computing, National University of Singapore
Xinwei Wang, Business School, The University of Auckland
Hock Hai Teo, School of Computing, National University of Singapore
Sharon Swee-Lin Tan, School of Computing, National University of Singapore

12:00 AM

I or You: Whom Should Online Reviewers Direct Their Attention To, and When?

Zhanfei Lei, Georgia Institute of Technology
Dezhi Yin, University of South Florida
Han Zhang, Georgia Institute of Technology

12:00 AM

Mobile Augmented Reality, Product Sales, and Consumer Evaluations: Evidence from a Natural Experiment

Pei Xu, Auburn University
De Liu, University of Minnesota Twin Cities
Joonghee Lee, Auburn University

12:00 AM

Robo-Advisors and Financial Decision Inertia: How Choice Architecture Helps to Reduce Inertia in Financial Planning Tools

Dominik Jung, Karlsruhe Institute of Technology (KIT)
Christof Weinhardt, Karlsruhe Institute of Technology (KIT)

12:00 AM

Run Forrest Run!: Measuring the Impact of App-Enabled Social and Performance Feedback on Running Performance

Yash Babar, University of Minnesota
Jason Chan, University of Minnesota
Ben Choi, Nanyang Technological University

12:00 AM

Tangiblizing Your Service: The Role of Visual Cues in Online Group Buying

Yijing Li, UNSW Sydney
Eric Lim, UNSW Sydney
Yong Liu, Aalto University
Chee-Wee Tan, Copenhagen Business School

12:00 AM

The Magic of Cinemagraphs: Investigation of Different Image Formats in Online Product Presentation

Xiaoyu Miao, National University of Singapore
Zhenhui (Jack) Jiang, National University of Singapore

12:00 AM