Designing Anthropomorphic Conversational Agents: Development and Empirical Evaluation of a Design Framework

Presenter Information

Anna-Maria Seeger, University of MannheimFollow
Jella Pfeiffer, Karlsruhe Institute of TechnologyFollow
Armin Heinzl, University of MannheimFollow

Description

Conversational agents (CA) interact in natural language. This emulation of human-to-human communication represents the distinct characteristic of CAs and makes research on CAs inseparable from questions regarding anthropomorphism “ the attribution of huma

Recommended Citation

Seeger, Anna-Maria; Pfeiffer, Jella; and Heinzl, Armin, "Designing Anthropomorphic Conversational Agents: Development and Empirical Evaluation of a Design Framework" (2018). ICIS 2018 Proceedings. 1.
https://aisel.aisnet.org/icis2018/hcri/Presentations/1