PACIS 2021 Proceedings

 
The Pacific Asia Conference on Information Systems (PACIS) is a premier information systems conference in the Asia Pacific region and is affiliated with the Association for Information Systems (AIS) since its inception in 1993. Every year, it brings information system scholars from all over the world to discuss the cutting-edge research and development. Due to the Covid-19 Pandemic, PACIS 2021 is a virtual conference that is scheduled in the week of July 12, 2021. ISBN: 978-1-7336325-7-7

Conference Chairs
Doug Vogel, Harbin Institute of Technology
Kathy Ning Shen, United Arab Emirates University
Pan Shan Ling, University of New South Wales

Program Chairs
M.N. Ravishankar, Loughborough University Business School
Xi (Jacky) Zhang, Tianjin University

PACIS 2021 ISBN 978-1-7336325-7-7

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Submissions from 2021

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Coordination of Actor Interactions on Digital Platforms: A Case Study of Taobao’s Content Exchange Platform, Yawen Zhou, Carmen Leong, Zixiu Guo, and Jie Yu

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Critical Success Factors for Process Modeling Projects – Analysis of Empirical Evidence, Florian Imgrund, Lukas-Valentin Herm, Jonas Wanner, Christian Janiesch, Marcus Fischer, and Axel Winkelmann

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Critical Success Factors of Agile ERP Development and Implementation Projects: A Systematic Literature Review, Samaneh Madanian, Maduka Subasinghage, and Shingai Conrad Tachiona

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Customer Engagement on Social Media: Effects of Topic Relevance and User Popularity on Managerial Response, Wenjie Fan, Wei Fan, and Yanqing Lin

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Data Loss Prevention from a Malicious Insider: Cloud Service Providers’ Perspective, Abid Shahzad and Edson Machado de Sousa

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Decision Making to Integrate Shadow IT and Enterprise Systems, Melanie Huber, Christopher Rentrop, Stephan Zimmermann, and Carsten Felden

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Deep Hybrid Summarizer with Reinforced Sentence Selection, Daisy Monika Lal, Ajay Kumar Singh, and Krishna Pratap Singh

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Designing AI-based Conversational Agent for Diabetes Care in a Multilingual Context, Thuy-Trinh Nguyen, Kellie Sim, Anthony To Yiu Kuen, Ronald R. O’donnell, Suan Tee Lim, Wenru Wang, and Hoang D. Nguyen

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Design Principles and a Conceptual Framework for Crowd Teamwork Systems, Haoyu Xie, Alessandro Checco, and Efpraxia D. Zamani

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Detection of Schizophrenia Using Machine Learning on the Five Most Predictive EEG-Channels, Hermann Baumgartl, Stefanie Scholtz, Daniel Sauter, and Ricardo Buettner

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Determinants of Consumers’ Behavior Intentions in Alibaba Online Shopping Carnival: A Self- Regulation Perspective, Wen-Lung Shiau, Chang Liu, Mengru Zhou, and Yiran Li

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Development of a Psychometric Scale for Contextual Usage Patterns, Dicle Berfin Köse

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Digital Health Education for Self-Management: A Systematic Literature Review, Junhui Li and Doug Vogel

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Digital Identities – Impact of Information Privacy Awareness on Identity Threats, Nidhi Tewari and Annette Mills

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Digital Nudging Toward Pro-Environmental Behavior: A Literature Review, Sina Zimmermann, Andreas Hein, Thomas Schulz, Heiko Gewald, and Helmut Krcmar

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Digital Transformation-Driven Business Model Innovation – Current State and Future Research Directions, Dennis Renee Metzler and Jan Muntermann

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Digital Transformation of Enterprises: Case Studies and Transformation Paths, Kurt Sandkuhl and Ulf Seigerroth

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Dimensions of Big Data as an Impact Factor on Data Governance, Lukas Pfahlsberger and Jan Mendling

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Discovering Healthcare Processes from Natural Language Documents: a case study on COVID-19, Nicolas Mauro de Moreira Bohnenberger, Alessandra Ceolin Schmitt, and Lucinéia Heloisa Thom

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Disentangling E-Sports Team Tactical Recipes: A Configurational Perspective, Jiantao Zhu, Chenyang Xue, Zhao Cai, Eric T. K. Lim, Chee-Wee Tan, and Hefu Liu

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Disentangling the Effects of Client- vs. Rival-Oriented Strategies on Bidding Performance: Evidence from a Crowdsourcing Platform, Chaofan Yang, Bingqing Xiong, Eric Lim, Yongqiang Sun, and Chee-Wee Tan

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Does the Emotional Support Doctors Give Patients Influence Doctors’ Online Reputation?, Libo Liu, Tingru Cui, and Reeva Lederman

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Does Voice-based AI Improve Call Center Operational Performance? Event Study in a Working Telecommunication Company, Bin Li and Luning Liu

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Do I Need A Tune-up? An Experimental Study of App Usage on Driving Performance Improvement, Xinyu Tan, Yiyang Bian, and Xiaoxiao Ma

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Do Small Firms Implement Enterprise Systems Differently? The Case of E-Silk Route Ventures, Chandima Wickramatunga, Darshana Sedera, and Sachithra Lokuge

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Do You Think It Is Fair? Effects of Data Breach Response Actions on Customer Justice, Till Diesterhöft, Maike Greve, Kristin Masuch, Simon Trang, and Lutz M. Kolbe

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Dual Scientific Research Framework – Generating Real World Impact and Scientific Progress in Internet of Things Ecosystems, Patrick Weber, Simon Hiller, and Lasi Heiner

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Early Rumour Detection with Temporal Bidirectional Graph Convolutional Networks, H Ruda Nie, Xiuzhen Zhang, Minyi Li, James Baglin, and Anil Dolgun

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Effect of Adversative Conjunction in a Two-sided Review on Product Attitude: the Moderating Role of Presentation Order, Shouwang Lu

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Effect of Perceived Cost, Altruistic and Egoistic Benefits on Security Policy Compliance Intention: A Rational Choice Perspective, Yilin Hu and Carol Hsu

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Effects of Music Types on Online Shoppers' Purchasing Intention and Level of Perceived Risk - An fMRI Study, Pei-Hsuan Hsieh and Wen-Jiun Ching

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Embedding Fairness into the AI-Based Talent Recruitment Systems:The Perspective of Environment Cycle and Knowledge Cycle, Yuqing Zhao, Xi Zhang, Xinlin Tang, Chuan Qin, and Hengshu Zhu

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Embracing Smart Government During the COVID-19 Pandemic: Evidence from the United Arab Emirates, Omar Hujran, Mohammed Alsuwaidi, Ayman Alarabiat, and Mutaz Al-Debei

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EMPLOYEE-DRIVEN DIGITAL INNOVATION IN PUBLIC ORGANIZATIONS – A CASE STUDY, Leif Erik Opland, Ilias Pappas, Jostein Engesmo, and Letizia Jaccheri

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Enabling Partner Management in Enterprise Platform Ecosystems - A Design Science Research Study, Martin Engert, Jonathan Fuchs, Andreas Hein, and Helmut Krcmar

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Enhancing Knowledge Externalization with Speech-Based Protocol Systems: A Design Science Approach, Anton Koslow, Benedikt Berger, Stefan Morana, and Thomas Hess

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Enterprise Architecture Implementation Challenges in the Healthcare Sector: A Reflection from the Literature, Hafizh Rafizal Adnan, Sherah Kurnia, Achmad Nizar Hidayanto, and Rod Dilnutt

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Escape from Dying Retail by Combining Bricks and Clicks: A Taxonomy of Digital Business Models in Retail, Timo Phillip Böttcher, Wenxuan Li, Sebastian Hermes, Jörg Weking, and Helmut Krcmar

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Examining Social Media as a Driver of Perfectionism, Margarita Gladkaya, fenne grosse Deters, and Hanna Krasnova

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Examining the Effect of Interaction Content and Interaction Style on Volunteers’ Research Competence in Citizen Science Projects, Luyue Zhang, Jian Tang, Xinxue Zhou, and Tuotuo Qi

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Explainability in Interactive Machine Learning: Novel Avenues for Information Systems Research, Nicolas Pfeuffer

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Explaining Trust and Consequences of COVID-19 Rumors on Social Media: A SOR Perspective, Yixuan Liu, Ziru Qin, Zilin Ye, Xiaofei Zhang, and Fanbo Meng

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Explorations in Digital Nudging for Online Food Choices, Mathias Jesse and Dietmar Jannach

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Exploring Service Innovation in Manufacturing Firms Through the Lens of Service Systems: A Structured Literature Review, Timo Koppe and Katharina Honetschläger

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Exploring the Artificial Intelligence Adoption Journey-A Multiple Case Studies Approach, Jayanthi Radhakrishnan and Sumeet Gupta

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Exploring the Economic Impacts of Disaggregated IT Investments: The Influence of IT Intensity, Shifeng Yu and Wen Guang Qu

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Exploring the Role of Referral Programs on the Crowdsourcing Platform: A Preliminary Analysis, Yanping Guo, Bingqing Xiong, Eric Lim, Yongqiang Sun, and Chee-Wee Tan

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Facilitating Collaboration on Crowd-Ideation Platforms through Cognitive Load Configuration, Mengyao Fu and Weiquan Wang

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Factors Affecting the Adoption of M-health Applications in Saudi Arabia: Impact of Healthcare Authority Enforcement, Nasser Aljohani and Daniel Chandran

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Factors Affecting Users' Intention to Donate: An Empirical Study From the Perspective of Information Interaction, Zifeng Cheng, Xueying Fan, Minghui Kang, and Jun Guo