Enterprise Architecture Implementation Challenges in the Healthcare Sector: A Reflection from the Literature

Authors

Hafizh Rafizal Adnan, Universitas IndonesiaFollow
Sherah Kurnia, University of MelbourneFollow
Achmad Nizar Hidayanto, Universitas IndonesiaFollow
Rod Dilnutt, University of MelbourneFollow

Paper Type

FP

Paper Number

101

Abstract

The role of Enterprise Architecture (EA) is crucial for the healthcare sector to foster digital transformation in response to environmental changes such as COVID-19 pandemic. However, EA implementation in the healthcare sector is challenging but it is currently under-researched compared to other EA aspects such as EA framework, modelling, and development. Prior research regarding challenges of healthcare EA implementation was mostly conducted with a single case study, resulting in limited and fragmented understanding. This study addresses this gap by conducting systematic literature review of EA-related studies in the healthcare sector during the last ten years (2011-2020). The analysis of 28 studies identified 14 challenges that are categorized into organization/business, environmental, data, application, and technology infrastructure. This study offers modest contribution to research and practice in the area of EA implementation in the healthcare sector.

Recommended Citation

Adnan, Hafizh Rafizal; Kurnia, Sherah; Hidayanto, Achmad Nizar; and Dilnutt, Rod, "Enterprise Architecture Implementation Challenges in the Healthcare Sector: A Reflection from the Literature" (2021). PACIS 2021 Proceedings. 172.
https://aisel.aisnet.org/pacis2021/172