Corporate Intranet Implementation: Managing Emergent Technologies and Organizational Practices

Authors

Jørgen P. Bansler, Technical University of DenmarkFollow
Jan Damsgaard, Aalborg UniversityFollow
Rens Scheepers, Swinburne University of TechnologyFollow
Erling Havn, Technical University of DenmarkFollow
Jacob Thommesen, Technical University of DenmarkFollow

Abstract

This paper examines the adoption and development of intranets in large business organizations. The authors demonstrate that intranet technology introduces a host of new managerial and technical challenges and requires new approaches to IS development. Evidence from two European corporations indicates that the traditional division of labor and definition of work roles in IS development breaks down. The distinction between developers and users becomes increasingly blurred and new organizational roles and structures associated with intranets are emerging. However, ready-made organizational models for implementing and managing intranets do not exist and the two organizations in this study have followed two different approaches. One organization favors a "planned change" approach, emphasizing management control and careful planning. The other organization prefers an "improvisational" approach, emphasizing experimentation, innovation and local initiative.

Recommended Citation

Bansler, Jørgen P.; Damsgaard, Jan; Scheepers, Rens; Havn, Erling; and Thommesen, Jacob (2000) "Corporate Intranet Implementation: Managing Emergent Technologies and Organizational Practices," Journal of the Association for Information Systems, 1(1), .
DOI: 10.17705/1jais.00010
Available at: https://aisel.aisnet.org/jais/vol1/iss1/10

DOI

10.17705/1jais.00010