Abstract
This study uses the lens of self-determination theory (SDT) to examine employee perceptions of fairness and motivation after receiving negative feedback from an AI-enabled chatbot under different chatbot design conditions. Specifically, we utilize a 2 (dominant/submissive) X 2 (rhetoric-logos vs. rhetoric–logos, pathos, ethos) experiment. The findings will contribute to the overall discourse about the use of AI-enabled tools and their effects on employee motivation.
Recommended Citation
Johnson, Richard David; Zohrabi, Mahsa; and Nguyen, Long The, "Do it For the Feedback: The impact of Agent Personality, Rhetoric, and Valence on Motivation" (2025). SIGHCI 2025 Proceedings. 8.
https://aisel.aisnet.org/sighci2025/8
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