Abstract

Despite the importance of information for modern enterprises, Enterprise Content Management Systems (ECMS) constitute a relatively under-researched branch of Information Systems. In this paper, we strive to shed a new light on this topic, by identifying which of the considered intrinsic, organizational, cultural, and personal factors actually affect the perceived usefulness of ECMS. After analysing a sample of 199 ECMS users hailing from the USA and India, we point to three factors that were found to affect the perceived usefulness on a statistically significant level.

Recommended Citation

Schick, A. & Swacha, J. (2023). Factors Affecting the Perceived Usefulness of Enterprise Content Management Systems. In A. R. da Silva, M. M. da Silva, J. Estima, C. Barry, M. Lang, H. Linger, & C. Schneider (Eds.), Information Systems Development, Organizational Aspects and Societal Trends (ISD2023 Proceedings). Lisbon, Portugal: Instituto Superior Técnico. ISBN: 978-989-33-5509-1. https://doi.org/10.62036/ISD.2023.29

Paper Type

Full Paper

DOI

10.62036/ISD.2023.29

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Factors Affecting the Perceived Usefulness of Enterprise Content Management Systems

Despite the importance of information for modern enterprises, Enterprise Content Management Systems (ECMS) constitute a relatively under-researched branch of Information Systems. In this paper, we strive to shed a new light on this topic, by identifying which of the considered intrinsic, organizational, cultural, and personal factors actually affect the perceived usefulness of ECMS. After analysing a sample of 199 ECMS users hailing from the USA and India, we point to three factors that were found to affect the perceived usefulness on a statistically significant level.