IS Implementation & Adoption

The unrelenting diffusion of formal and informal information systems (IS) impacts all aspects of our work, lives, and society. Especially, COVID-19 has necessitated the widespread implementation and diffusion of new IS and digital technologies within a very short period of time. We now live in a world deeply infused with, and shaped by, digital technologies, yet many of our core perspectives and theories derive from a time when computers were new and alien to the world. Organizations, societies, groups, and individuals now face many new promises, and new dilemmas, questions, and uncertainties. IS have a great potential to transform the quality of our lives in numerous ways. People are getting more and richer information for decision-making; organizations can leverage the power of IS to foster innovations that better serve customers and the society. Societies and nations are getting increasingly interconnected, and exciting cross-culture sharing is occurring. However, individuals and organizations are challenged to adapt to a world being dramatically transformed by the infiltration of digital technologies and are subject to new kinds of digital threats and vulnerabilities. IS are not only changing the economic and political landscape, but also the overall social fabric, giving rise to many uncertainties regarding what the future may hold for us.

This track invites research that brings fresh theoretical, methodological, and practical insights concerning implementation, adoption and use of information systems and digital technologies in the fast-changing world (including the COVID-19 pandemic) at individual, organizational, industry, societal, and global levels. The track welcomes papers grounded in a broad range of theories, perspectives, and methodologies, addressing real-world problems. We welcome papers that use novel theories and use multiple and mixed methodologies including combinations of qualitative and quantitative approaches in field and lab environments as well as simulation and modeling. The track is open to all methodologies that enhance our understanding of the implementation, adoption and use of all types of IS in various contexts.

Track Chairs:
Geneviève Bassellier, McGill University
Shirish C. Srivastava, HEC Paris
Jacqueline Corbett, Université Laval
Hee-Woong Kim, Yonsei University