IS Implementation & Adoption

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Paper Number

2406

Paper Type

short

Description

This study examines the antecedents of user resistance to an information system (IS) in the context of Electronic Health Records (EHR), through a perceived threat perspective. Based on the threat appraisal process in Protective Motivation Theory and Rational Choice Theory, we examine the burdens (i.e., burden of ensuring patient privacy and the physical and mental burden) and benefits (i.e., perceived usefulness and mobility) in using EHR systems. We use surveys to collect responses from healthcare providers, including doctors and nurses. Our preliminary findings show that mobility, physical burden, and mental burden are associated with resistance behaviors. This study is one of the first efforts in uncovering the drivers of resistance from the perspective of an individual’s threat appraisal process.

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Individual Users’ Perceptions of and Resistance to Electronic Health Records System

This study examines the antecedents of user resistance to an information system (IS) in the context of Electronic Health Records (EHR), through a perceived threat perspective. Based on the threat appraisal process in Protective Motivation Theory and Rational Choice Theory, we examine the burdens (i.e., burden of ensuring patient privacy and the physical and mental burden) and benefits (i.e., perceived usefulness and mobility) in using EHR systems. We use surveys to collect responses from healthcare providers, including doctors and nurses. Our preliminary findings show that mobility, physical burden, and mental burden are associated with resistance behaviors. This study is one of the first efforts in uncovering the drivers of resistance from the perspective of an individual’s threat appraisal process.

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