User Behaviors, User Engagement, and Consequences
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Paper Type
Completed
Paper Number
1506
Description
Design workshops are a popular means of conducting creative processes in groups. There, individual and group-specific characteristics influencing creativity become apparent. The involved stakeholders are commonly non-professional designers, so motivation, ability and knowledge play an important role. For this purpose, persuasive technologies can be applied to support the participants. We conduct a multi-case study using observations of six workshops involving elements of participatory design and seven interviews with workshop moderators and participants working on creativity, design, or innovation. The data analysis enables us to identify behavioral and organizational issues. Building on this, we deduce potentials for persuasive technology in creative processes, especially in individual and group level as well as the creative process itself. Thus, this study contributes to information systems research by providing patterns of user behavior that can be targeted by persuasive technologies, i.e. information systems that can address and support user behavior as well as their creativity.
Recommended Citation
Jalowski, Max; Schymanietz, Martin; and Möslein, Kathrin, "Supporting Participants in Creative Processes: Opportunities for Persuasive Technology in Participatory Design" (2020). ICIS 2020 Proceedings. 4.
https://aisel.aisnet.org/icis2020/user_behaviors/user_behaviors/4
Supporting Participants in Creative Processes: Opportunities for Persuasive Technology in Participatory Design
Design workshops are a popular means of conducting creative processes in groups. There, individual and group-specific characteristics influencing creativity become apparent. The involved stakeholders are commonly non-professional designers, so motivation, ability and knowledge play an important role. For this purpose, persuasive technologies can be applied to support the participants. We conduct a multi-case study using observations of six workshops involving elements of participatory design and seven interviews with workshop moderators and participants working on creativity, design, or innovation. The data analysis enables us to identify behavioral and organizational issues. Building on this, we deduce potentials for persuasive technology in creative processes, especially in individual and group level as well as the creative process itself. Thus, this study contributes to information systems research by providing patterns of user behavior that can be targeted by persuasive technologies, i.e. information systems that can address and support user behavior as well as their creativity.
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