User Behaviors, User Engagement, and Consequences

Track Description

The expanding infusion of technology into our social and work lives has made the interplay between user behavior and information systems a critical issue. The question of how technologies shape and influence user behaviors, how to encourage user engagement and other types of user behaviors, how user behaviors inform the use and design of technologies, and the consequences of user behaviors on individual, collective, organizational, or societal outcomes has attracted considerable research attention. To better design and utilize advanced technology, we need to better understand users, their motivations, their tasks and incentive structures within different contexts, and the interplay among users, tasks, incentives, and contexts/environments.
This track invites research that brings fresh theoretical, methodological, and practical insights concerning the interplay of technology and user behaviors, user engagement and the factors that encourage it, and their subsequent effects and consequences (both beneficial and adverse) at the individual, group, organizational, and societal levels as well as the intersection across levels. Research that examines less-explored areas is especially encouraged.

Track Chairs

Gord Burtch, University of Minnesota, gburtch@umn.edu
Susanna Ho, Australian National University, susanna.ho@anu.edu.au
De Liu, University of Minnesota, deliu@umn.edu
Inbal Yahav, Bar-Ilan University, Inbal.Yahav@biu.ac.il

Schedule
Monday, December 14th
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2020
	A Digital Foot-in-the-Door: Increasing Information Disclosure and Conversion Naama Ilany-Tzur, Ben-Gurion University of the Negev Lior Fink, Ben-Gurion University of the Negev
12:00 AM	Are More Choices Better? Examining the Impact of Choice Capacity in Online Dating Platform JaeHwuen Jung, Temple University Hyungsoo Lim, Hong Kong University of Science and Technology Dongwon Lee, Hong Kong University of Science and Technology Chul Kim, The City University of New York
12:00 AM	Beneficial Non-Compliance with Inadequate Information Systems Robert M. Davison, City University of Hong Kong Louie HM Wong, Nagoya University of Commerce & Business Carol Ou, Tilburg University Mahendrawathi Er, Institut Teknologi Sepuluh Nopember Xiayu Chen, Hefei University of Technology Ina Kayser, IST University of Applied Sciences Pattarawan Prasarnphanich, Chulalongkorn University
12:00 AM	Can Social Ties Undermine Virtual Team Performance? Evidence from an Online Team-Based Game Xin Huang, NUS Nan Chen, NUS
12:00 AM	Consumer Response to Digital Paywall Configurations: Choice vs. Quantity Restrictions Robert Rußell, Institute for Information Systems and New Media, Ludwig-Maximilians-Universität München Lucas Stich, Institute of Electronic Commerce and Digital Markets, Ludwig-Maximilians-Universität München Benedikt Berger, Institute for Information Systems and New Media, Ludwig-Maximilians-Universität München Martin Spann, Institute of Electronic Commerce and Digital Markets, Ludwig-Maximilians-Universität München Thomas Hess, Institute for Information Systems and New Media, Ludwig-Maximilians-Universität München
12:00 AM	Designing Demand Information Disclosure in the Presence of Capacity Constraints: A Large-Scale Randomized Field Experiment on a Matching Platform Nina Huang, Arizona State University Yumei He, University of Minnesota Xingchen Xu, School of Economics and Management, Tsinghua University Yili Hong, Arizona State University
12:00 AM	Exploring Arousal and Sharing Behavior on SNS: Does Motivation to Use SNS Matter? TANU SHREE, Indian Institute of Management Sumeet Gupta, Indian Institute of Management, Raipur
12:00 AM	Human- versus Computer-competitors: Exploring the Relationships between Gamified Competition and Self-regulation in E-learning Hongshuyu Deng, Tsinghua University Xunhua Guo, Tsinghua University Kai Hin Lim, City University of Hong Kong Guoqing Chen, Tsinghua University
12:00 AM	#MeToo Hits Online Dating, too: An Empirical Analysis of the Effect of the Me-Too Movement on Online Dating Users Sojung Yoon, Yonsei University Jin Seon Choe, Yonsei University Yoon (Mike) Han, Harbin Institute of Technology Seung Hyun Kim, Yonsei University
12:00 AM	Psychological and Physiological Effects of Color Use on eCommerce Websites: a Neural Study Using fNIRS Anika Nissen, Institute for Computer Science and Business Information Systems
12:00 AM	Supporting Participants in Creative Processes: Opportunities for Persuasive Technology in Participatory Design Max Jalowski, Friedrich-Alexander-Universität Erlangen-Nürnberg Martin Schymanietz, Friedrich-Alexander-Universität Erlangen-Nürnberg Kathrin Möslein, Friedrich-Alexander-Universität Erlangen-Nürnberg
12:00 AM	Synthesizing Winning Strategies: What Differentiates Experienced Solvers in Crowdsourcing Markets? Mikhail Lysyakov, University of Maryland Siva Viswanathan, University of Maryland College Park
12:00 AM	Technostress from Persuasion: Wearable Users’ Stressors, Strains, and Coping Annamina Rieder, University of St.Gallen (HSG) Selma Vuckic, University of St.Gallen Katharina Schache, University of St. Gallen Reinhard Jung, University of St. Gallen
12:00 AM	The Anatomy of User Experience with Conversational Agents: A Taxonomy and Propositions of Service Clues Naim Zierau, University of St. Gallen Thiemo Wambsganss, University of St. Gallen Andreas Janson, Information Systems Sofia Schöbel, Information System Jan Marco Leimeister, University of St. Gallen
12:00 AM	The Effects of Air Pollution and Sales Promotions on Channel Use across Online and Offline Retail Jaehoon Jeong, University of Maryland Dongwon Lee, Hong Kong University of Science and Technology Anand Gopal, Smith School of Business, University of Maryland
12:00 AM	The Impact of Netflix Streaming on Digital Download and Digital Rental Hailiang Chen, The University of Hong Kong
12:00 AM	“This Post is Sponsored”: How Does Sponsorship Disclosure Affect Consumer Engagement with Social Media Influencers? Zhang Qiang, University of Science and Technology of China Panpan Wang, University of Science and Technology of China J Leon Zhao, City University of Hong Kong
12:00 AM	Understanding the Effect of Anthropomorphic Design: Towards More Persuasive Conversational Agents Tingru Cui, University of Melbourne Xixian Peng, Department of Information Systems and Analytics, National University of Singapore Xinwei Wang, University of Auckland
12:00 AM	Understanding the Effect of Referrals in Reward-Based Crowdfunding Yang Jiang, Nanjing University Yong Tan, University of Washington Xi Chen, Nangjing University
12:00 AM	Unraveling the Effects of Experience-Based Faultlines in E-sports Teams: The Moderating Influence of Team Winning Momentum Jiantao Zhu, University of Science and Technology of China Fei Liu, Copenhagen Business School Yijing Li, UNSW Sydney Eric Lim, UNSW Sydney Chee-Wee Tan, Copenhagen Business School Hefu Liu, School of Management, University of Science and Technology of China
12:00 AM	Using Gamification to Motivate Cooperation: A Review Marc Riar, Technical University of Berlin

User Behaviors, User Engagement, and Consequences

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