User Behaviors, User Engagement, and Consequences

Track Description

The expanding infusion of technology into our social and work lives has made the interplay between user behavior and information systems a critical issue. The question of how technologies shape and influence user behaviors, how to encourage user engagement and other types of user behaviors, how user behaviors inform the use and design of technologies, and the consequences of user behaviors on individual, collective, organizational, or societal outcomes has attracted considerable research attention. To better design and utilize advanced technology, we need to better understand users, their motivations, their tasks and incentive structures within different contexts, and the interplay among users, tasks, incentives, and contexts/environments.
This track invites research that brings fresh theoretical, methodological, and practical insights concerning the interplay of technology and user behaviors, user engagement and the factors that encourage it, and their subsequent effects and consequences (both beneficial and adverse) at the individual, group, organizational, and societal levels as well as the intersection across levels. Research that examines less-explored areas is especially encouraged.

Track Chairs

Gord Burtch, University of Minnesota,
Susanna Ho, Australian National University,
De Liu, University of Minnesota,
Inbal Yahav, Bar-Ilan University,

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Monday, December 14th

A Digital Foot-in-the-Door: Increasing Information Disclosure and Conversion

Naama Ilany-Tzur, Ben-Gurion University of the Negev
Lior Fink, Ben-Gurion University of the Negev

Are More Choices Better? Examining the Impact of Choice Capacity in Online Dating Platform

JaeHwuen Jung, Temple University
Hyungsoo Lim, Hong Kong University of Science and Technology
Dongwon Lee, Hong Kong University of Science and Technology
Chul Kim, The City University of New York

Beneficial Non-Compliance with Inadequate Information Systems

Robert M. Davison, City University of Hong Kong
Louie HM Wong, Nagoya University of Commerce & Business
Carol Ou, Tilburg University
Mahendrawathi Er, Institut Teknologi Sepuluh Nopember
Xiayu Chen, Hefei University of Technology
Ina Kayser, IST University of Applied Sciences
Pattarawan Prasarnphanich, Chulalongkorn University

Can Social Ties Undermine Virtual Team Performance? Evidence from an Online Team-Based Game

Xin Huang, NUS
Nan Chen, NUS

Consumer Response to Digital Paywall Configurations: Choice vs. Quantity Restrictions

Robert Rußell, Institute for Information Systems and New Media, Ludwig-Maximilians-Universität München
Lucas Stich, Institute of Electronic Commerce and Digital Markets, Ludwig-Maximilians-Universität München
Benedikt Berger, Institute for Information Systems and New Media, Ludwig-Maximilians-Universität München
Martin Spann, Institute of Electronic Commerce and Digital Markets, Ludwig-Maximilians-Universität München
Thomas Hess, Institute for Information Systems and New Media, Ludwig-Maximilians-Universität München

Designing Demand Information Disclosure in the Presence of Capacity Constraints: A Large-Scale Randomized Field Experiment on a Matching Platform

Nina Huang, Arizona State University
Yumei He, University of Minnesota
Xingchen Xu, School of Economics and Management, Tsinghua University
Yili Hong, Arizona State University

Exploring Arousal and Sharing Behavior on SNS: Does Motivation to Use SNS Matter?

TANU SHREE, Indian Institute of Management
Sumeet Gupta, Indian Institute of Management, Raipur

Human- versus Computer-competitors: Exploring the Relationships between Gamified Competition and Self-regulation in E-learning

Hongshuyu Deng, Tsinghua University
Xunhua Guo, Tsinghua University
Kai Hin Lim, City University of Hong Kong
Guoqing Chen, Tsinghua University

#MeToo Hits Online Dating, too: An Empirical Analysis of the Effect of the Me-Too Movement on Online Dating Users

Sojung Yoon, Yonsei University
Jin Seon Choe, Yonsei University
Yoon (Mike) Han, Harbin Institute of Technology
Seung Hyun Kim, Yonsei University

Psychological and Physiological Effects of Color Use on eCommerce Websites: a Neural Study Using fNIRS

Anika Nissen, Institute for Computer Science and Business Information Systems

Supporting Participants in Creative Processes: Opportunities for Persuasive Technology in Participatory Design

Max Jalowski, Friedrich-Alexander-Universität Erlangen-Nürnberg
Martin Schymanietz, Friedrich-Alexander-Universität Erlangen-Nürnberg
Kathrin Möslein, Friedrich-Alexander-Universität Erlangen-Nürnberg

Synthesizing Winning Strategies: What Differentiates Experienced Solvers in Crowdsourcing Markets?

Mikhail Lysyakov, University of Maryland
Siva Viswanathan, University of Maryland College Park

Technostress from Persuasion: Wearable Users’ Stressors, Strains, and Coping

Annamina Rieder, University of St.Gallen (HSG)
Selma Vuckic, University of St.Gallen
Katharina Schache, University of St. Gallen
Reinhard Jung, University of St. Gallen

The Anatomy of User Experience with Conversational Agents: A Taxonomy and Propositions of Service Clues

Naim Zierau, University of St. Gallen
Thiemo Wambsganss, University of St. Gallen
Andreas Janson, Information Systems
Sofia Schöbel, Information System
Jan Marco Leimeister, University of St. Gallen

The Effects of Air Pollution and Sales Promotions on Channel Use across Online and Offline Retail

Jaehoon Jeong, University of Maryland
Dongwon Lee, Hong Kong University of Science and Technology
Anand Gopal, Smith School of Business, University of Maryland

The Impact of Netflix Streaming on Digital Download and Digital Rental

Hailiang Chen, The University of Hong Kong

“This Post is Sponsored”: How Does Sponsorship Disclosure Affect Consumer Engagement with Social Media Influencers?

Zhang Qiang, University of Science and Technology of China
Panpan Wang, University of Science and Technology of China
J Leon Zhao, City University of Hong Kong

Understanding the Effect of Anthropomorphic Design: Towards More Persuasive Conversational Agents

Tingru Cui, University of Melbourne
Xixian Peng, Department of Information Systems and Analytics, National University of Singapore
Xinwei Wang, University of Auckland

Understanding the Effect of Referrals in Reward-Based Crowdfunding

Yang Jiang, Nanjing University
Yong Tan, University of Washington
Xi Chen, Nangjing University

Unraveling the Effects of Experience-Based Faultlines in E-sports Teams: The Moderating Influence of Team Winning Momentum

Jiantao Zhu, University of Science and Technology of China
Fei Liu, Copenhagen Business School
Yijing Li, UNSW Sydney
Eric Lim, UNSW Sydney
Chee-Wee Tan, Copenhagen Business School
Hefu Liu, School of Management, University of Science and Technology of China

Using Gamification to Motivate Cooperation: A Review

Marc Riar, Technical University of Berlin