•  
  •  
 
Communications of the Association for Information Systems

Author ORCID Identifier

Paidi O’Raghallaigh: 0000-0003-2056-9854

Abstract

For decades, the slogan “data is the new oil” has shaped digital transformation, reinforcing a naïve solutionist logic that accumulating data and deploying advanced analytics will inherently improve performance. Recent crises have exposed the limits of this “data-will-fix-it” assumption, showing how technical fixations can distract from deeper organizational, structural, and institutional reform. Drawing on semi-structured interviews with 15 industry-facing data experts, including authors, consultants, executives, and policy advisors, and a multi-stage discourse analysis, this study examines how expert advice is being reframed. The findings show that experts are distancing themselves from naïve solutionism by emphasizing value-driven strategy, stronger governance, data literacy, quality-first management, privacy-by-design, and human-centered AI. However, these prescriptions often reconfigure rather than replace solutionist assumptions, creating the risk that expert advice may unintentionally institutionalize narrow definitions of value, internalized accountability, and corporate self-regulation. We conceptualize this as neo-solutionism and identify limited but important post-solutionist moves where expert discourse problematizes these assumptions. For practitioners, the paper offers a reflexive stress-test for assessing the assumptions, responsibilities, and trade-offs embedded in data “best practices” before they are built into strategy, governance, or AI initiatives.

Share

COinS
 

When commenting on articles, please be friendly, welcoming, respectful and abide by the AIS eLibrary Discussion Thread Code of Conduct posted here.