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Communications of the Association for Information Systems

Author ORCID Identifier

Kevin R. Parker: https://orcid.org/0000-0003-0549-3687

Abstract

Student characteristics are changing (Loh & Kanai, 2016; Opriș & Cenușă, 2017). Some instructors have noted difficulties engaging with Millennials, while Generation Z and Generation Alpha students present even greater challenges. Shorter attention spans, a distaste for linear text, a preference for video as a learning medium, a desire for entertainment, and a need for instant feedback combine to shape their perception of traditional teaching approaches as boring and far too slow. Instructors must find tools to help manage new generations of students who view lectures and PowerPoint as outdated, unengaging, and cumbersome. This paper describes Cyber Notes, an educational content delivery tool designed to improve student engagement by embracing concepts such as chunking to present course content in smaller segments through multiple modes, and microlearning to deliver instructional material in shorter bursts so that students remain engaged. Additional techniques such as progressive disclosure, content interactivity, and emotional design are incorporated in Cyber Notes to captivate students and keep them involved. With development guided by the action research methodology and testing conducted over a dozen years in numerous classes, Cyber Notes has evolved into an effective and engaging educational content delivery tool that has assisted countless students in mastering complex STEM course content.

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