Author ORCID Identifier
JIgnya Patel: https://orcid.org/0000-0002-7854-2681
William J. Kettinger: https://orcid.org/0000-0003-0003-5599
Sung Yul Ryoo: https://orcid.org/0000-0002-4120-2659
Abstract
As technologies pervade workplaces, job designers look for an integrative framework that considers IT's enabling and constraining impact on worker well-being across diverse job contexts. Using context theorizing guidelines, this paper proposes an integrated Framework of IT Job Infusion that can be used to examine worker outcomes for various IT-infused jobs. The framework holds that (1) IT possesses properties that manifest as resources or demands, and (2) these resourceful and demanding manifestations of IT affect a worker’s perceptions of the task, physical, social, and organizational job contexts and job outcomes. The framework is then applied to the truck driving context experiencing IT infusion. The results of data gathered from 154 truck drivers validate our proposed framework. We conclude with the theoretical and practical implications of the framework.
DOI
10.17705/1CAIS.05527
Recommended Citation
Patel, J., Kettinger, W. J., & Ryoo, S. (2024). IT Job Infusion ‘Keeps on Truckin’: Towards a Context-based Framework. Communications of the Association for Information Systems, 55, 718-762. https://doi.org/10.17705/1CAIS.05527
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