Abstract
The article explores the transformative potential of artificial intelligence (AI) in the indirect tax domain in response to Stephen J. Andriole’s article “The Big Miss: AI Will Replace Just About Everything and its view that AI will lead to widespread job displacement. We argue that AI will not broadly eliminate jobs in indirect tax but rather empower tax professionals by automating repetitive tasks, enhancing data analysis, and facilitating compliance. AI-powered tools will enable tax professionals to focus on higher-value activities, such as strategic planning, risk management, and client communication. The future of AI in indirect tax is promising, with advancements in machine learning and generative AI expected to enhance its capabilities further. Organizations that embrace AI and invest in reskilling their workforce will be well-positioned to transform and thrive in the indirect tax domain. AI will enhance, not eliminate, jobs in indirect tax.
DOI
10.17705/1CAIS.05532
Recommended Citation
Henkin, D., & Zangrilli, C. (2024). Enhancement, Not Elimination: AI’s Impact on Jobs in the Indirect Tax Domain. Communications of the Association for Information Systems, 55, 846-853. https://doi.org/10.17705/1CAIS.05532
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