Communications of the Association for Information Systems

Author ORCID Identifier

Connie S. Barber: 0000-0002-9722-8014

Wenjun Wang: 0000-0002-1987-1119


The use of gamification for organizational initiatives, such as increased foot traffic and customer engagement, is on the rise. Given this, recent information systems graduates may find themselves on project teams aimed at making decisions about gamification efforts. Currently, information systems curriculum doesn’t typically address the use of specific frameworks to design and document requirements for a game-based information system to meet a business need. This teaching case exposes students to the use of the Game-based System Design Framework in combination with the Game-based System Design Diagram to enhance student learning around the design and documentation of a gamified information system. This case could be used in an undergraduate or graduate program in either a systems analysis and design or a capstone course. The use of this case assumes that students have a basic understanding of business requirements gathering and project scope statements. Additionally, in order to develop a solution to this case, it must be used in conjunction with the article “All Work and All Play? A Framework to Design Game-based Information Systems” (Barber et al., 2021).





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