Author ORCID Identifier
Judith Gebauer: 0009-0005-5126-6866
Minoo Modaresnezhad: 0000-0003-1142-7264
Christopher Sibona: 0000-0002-3709-1431
Kevin Matthews: 0000-0002-1580-7347
Stakeholder analysis is a methodology that can provide valuable insights about a phenomenon. Information systems and information technology researchers have utilized stakeholder analysis to understand and learn from successes, failures, and other aspects of IS/IT initiatives. In this tutorial, we provide guidelines for conducting a stakeholder analysis currently missing in the IS/IT discipline despite being called for a long time. For our analysis, we review and combine studies from within the IS/IT discipline with work in organizational and strategic management and public policy. Our guidelines start with determining who the stakeholders are related to a phenomenon and what key concerns these stakeholders have about the phenomenon. In the next step, we relate stakeholders to one another and across the key concerns and point out how to identify possible coalitions. Last, we describe how to apply these findings to determine strategies for managing stakeholders or build theory around a phenomenon and its concerns. These final steps can be used to make policy recommendations, provide guidance for IS/IT-related initiatives, or present constructs and relationships that can be tested by future researchers. We demonstrate the applicability of our guidelines with a case study about broadband availability in rural North Carolina.
Gebauer, J., Modaresnezhad, M., Sibona, C., & Matthews, K. (in press). A Guide for Stakeholder Analysis in IS/IT Management and Research: The Case of Broadband Availability in Rural North Carolina. Communications of the Association for Information Systems, 53, pp-pp. Retrieved from https://aisel.aisnet.org/cais/vol53/iss1/23
When commenting on articles, please be friendly, welcoming, respectful and abide by the AIS eLibrary Discussion Thread Code of Conduct posted here.