Communications of the Association for Information Systems


Behavior change is a highly relevant and studied topic in the psychology discipline. Through integrating technologies into everyday life, behavior change support systems (BCSS) have gained attention in information systems discipline. Oinas-Kukkonen and Harjumaa (2009) have offered a persuasive systems design (PSD) model, a leading framework to provide a generic technical design process including 28 design principles. However, the model lacks a clear picture about which among these 28 design principles one should select for specific implementations. Consequently, researchers and developers who implement BCSS lack structured and evidence-based guidance. They need to invest time and cognitive resources to analyze different design principles. Because the influence of persuasive systems links strongly to processual state of behavior change, we combine the PSD model with Prochaska and DiClemente’s (1983) transtheoretical model (TTM) and posit a model that recommends appropriate design principles for the five transitions along the behavior-change stages. We refined the model using a systematic literature review. The results specify the PSD model and guidelines to select effective design principles for developing BCSS.





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