In this paper, we discuss how a large residential university had to cope with the coronavirus disease of 2019 (COVID-19) pandemic. In particular, we discuss how a course with approximately 8,000 students had to move to an online environment in a matter of weeks. All stakeholders took numerous actions to perform the move: top management supplied 2,000 loan laptops to students, suppliers zero-rated their data bundles, and assistant lecturers made videos, PowerPoint slides, and even telephone consultations. This colossal effort paid off with only a slight decrease in pass rates after the first semester.
Prinsloo, T., & Singh, P. (2021). COVID-19: Leapfrogging 8,000 Students from Face-to-Face to Online Learning in Three Weeks. Communications of the Association for Information Systems, 48, pp-pp. https://doi.org/10.17705/1CAIS.04810