Communications of the Association for Information Systems


In this paper, we discuss how instructors can use collaboration software to facilitate post- and pre- learner-instructor interactions in online learning environments. These interactions are a vital part of teaching and often overlooked yet critical to student success. The coronavirus disease of 2019 (COVID-19) pandemic forced many colleges to swiftly transition their face-to-face (F2F) classes to some form of hybrid modes to integrate synchronous and asynchronous course delivery. The lack of physical and social presence in online learning environments makes it challenging for instructors to use pre- and post- instructor-learner interactions to engage students and provide immediate feedback. In this practice paper, we contribute to teaching in a synchronous online learning environment by demonstrating how instructors can leverage collaboration software to simulate F2F instructor-learner interactions.





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