Considering the increasing penetration of Internet and mobile technologies, we can foresee that more online debates and political discussions, such as online deliberations, will occur in the future. However, prior research does not illustrate or provide empirical evidence to support steps that that online deliberation should take. To address this gap, we conduct a case study on Project ThunderGo, an online deliberation campaign related to the 2016 Hong Kong Legislative Election. Via analyzing data obtained from their deliberation groups, the relevant news articles, and the election results, we establish a four-stage building, engineering, arriving, and reaching (BEAR) model of online deliberation and provide some practical implications for future deliberation host. The model and implications articulate ICT’s role in addressing complicated and multi-facet social problems.
Au, C., & Ho, K. K. (2019). Deliberation in Mobile Messaging Application: A Case in Hong Kong. Communications of the Association for Information Systems, 45, pp-pp. https://doi.org/10.17705/1CAIS.04517