Abstract
In this paper, we present a two-wave study that examined the relationships between three independent variables (professional identification, psychological contract violation, and fairness) and three dependent variables (general satisfaction, satisfaction with the information technology (IT) profession, and affective commitment to the IT profession). The constructs analyzed pertain to the IT workforce and represent areas where the literature has provided conflicting results with regard to the nature of the relationships. Due to the lack of consistency related to causality among these variables, we used 10 separate canonical correlation models to analyze the responses from two surveys distributed across three years. Results consistently revealed a significant relationship between perceived psychological contract violation and fairness with the dependent constructs related to satisfaction (general, and with the IT profession). Both gender and tenure in the IT profession played a role in the identification process for this group of individuals. We present and discuss additional findings along with limitations and directions for future research.
DOI
10.17705/1CAIS.04429
Recommended Citation
Brooks, N. G., Riemenschneider, C. K., & Armstrong, D. J. (2019). The Information Technology Professional: A Two-wave Study of Factors Impacting Commitment and Satisfaction. Communications of the Association for Information Systems, 44, pp-pp. https://doi.org/10.17705/1CAIS.04429
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