This tutorial outlines major changes in the Internet that enable the world wide web to become more interactive and participative. These changes led to new capabilities such as weblogs (blogs), wikis, social networking sites, and application mashups. Millions of individuals became active users of these facilities. Increasingly, companies are finding ways to monetize these features.
Sutter, J. (2009). Tutorial: Introduction to Web 2.0. Communications of the Association for Information Systems, 25, pp-pp. https://doi.org/10.17705/1CAIS.02540