Communications of the Association for Information Systems


To explore the current IT staffing challenges and issues, and how organizations are approaching these challenges and issues, we convened a focus group of senior IT managers from a variety of different companies representing several industries. In this study, we explore the number and types of IT skills that senior IT managers perceive important for their organizations, both currently and in the future. We further explore these organizations’ IT staffing practices in hiring, retention, career development and training, and performance, promotion and succession planning. The focus group anticipated some emerging trends in their future IT staffing needs, and shared some interesting techniques and strategies that they used to effectively meet the IT staffing challenges and needs. We describe the efficacy of their current IT staffing practices and the new practices that they introduced to enhance their ability to hire, retain, and develop top candidates.





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