Using secondary data from 113 countries and the literature on Resource Based View [RBV] and Information Technology [IT] impact as the guiding theoretical lenses, we examine the relationships of e-government development and e-participation with national business competitiveness. E-government development represents the level of functional sophistication of e-government Web sites in a nation whereas e-participation is the level of country’s willingness to engage citizens in e-government processes. In addition, we analyze the moderating role of country environment on the relationships between e-government development and business competitiveness and also between e-participation and business competitiveness.
Our results highlight strong association of e-government development as well as e-participation with national business competitiveness. Further, our results also show the moderating role of human capital, public institutions and macro-economic conditions on the relationship between e-government development and business competitiveness of a nation. Human capital and public institutions positively moderate this relationship whereas macro-economic environment marginally moderates the relationship in the negative direction. In contrast to this, the relationship between e-participation and business competitiveness is positively moderated only by national human capital. Further, we also analyze the combined relationship of e-government development and e-participation (e-government maturity) with national business competitiveness and observe that e-government maturity is also significantly related to national business competitiveness. Through this research, we make some important contributions that have implications for research and practice.
Srivastava, Shirish C. and Teo, Thompson S.H.
"The Relationship between E-Government and National Competitiveness: The Moderating Influence of Environmental Factors,"
Communications of the Association for Information Systems: Vol. 23
, Article 5.
Available at: https://aisel.aisnet.org/cais/vol23/iss1/5