A panel session on e-mail management was organized at ICIS 2005 in Las Vegas, Nev. The panelists provided perspectives from industry as well as academia and discussed various problems in e-mail management, research methodologies to address these problems, various research opportunities, and an integrative framework for research on e-mail management. This paper succinctly summarizes the presentations made by the panelists during the session and issues raised by the audience. A rich bibliography and Web links are provided at the end for researchers interested in this area of research.
Gupta, A., Sharda, R., Ducheneaut, N., Zhao, J., & Weber, R. (2006). E-Mail Management: A Techno-Managerial Research Perspective. Communications of the Association for Information Systems, 17, pp-pp. https://doi.org/10.17705/1CAIS.01743