Communications of the Association for Information Systems


This tutorial describes a technology-mediated solution, the ontological support system (OSS), for specifying, organizing, representing and using elements of meaning in a body of knowledge. Theoretically influenced by ontological specification, the OSS was validated through iterative prototyping in a companion CAIS research paper. This article reports on how the OSS guides users through several content analysis phases (selection, delineation, transfer and use of content) in the context of academic research. Users typically find the system to be useful, easy to use and compatible with collaborative work when using it for content analysis in academic research.