It is common for university students either to have introductory skills in the basic desktop software packages or to obtain these skills by self-study modules or short courses. What students lack is an understanding of how to use desktop packages effectively to improve their productivity. This is the missing link in the curriculum. This tutorial describes one solution: the IS'97.2 course on Personal Productivity with Information Technology. An appendix presents a sample lesson used with this course.
Davis, G., Naumann, J., & Allen, G. (1999). Developing and Teaching IS97.2: Personal Productivity with Information Technology. Communications of the Association for Information Systems, 1, pp-pp. https://doi.org/10.17705/1CAIS.00117