This case describes the challenges and opportunities that a relatively small organization in the contract management and catering business faces with the introduction of new technology. The case provides students with significant information about the firm and its industry and allows them to engage in the justification process for a new system. The case also provides the opportunity to discuss the advantages and disadvantages offered by new, web-based applications.
Piccoli, Gabriele and Reynolds, Dennis
"Dartcor Management Services,"
Communications of the Association for Information Systems:
Vol. 9, Article 17.
Available at: http://aisel.aisnet.org/cais/vol9/iss1/17