Business intelligence (BI) is a broad category of applications, technologies, and processes for gathering, storing, accessing, and analyzing data to help business users make better decisions. This tutorial discusses some of the early, landmark contributions to BI; describes a comprehensive, generic BI environment; and discusses four impor-tant BI trends: scalability, pervasive BI, operational BI, and the BI based organization. It also identifies BI resources that are available for faculty and students.
Watson, Hugh J.
"Tutorial: Business Intelligence – Past, Present, and Future,"
Communications of the Association for Information Systems:
Vol. 25, Article 39.
Available at: http://aisel.aisnet.org/cais/vol25/iss1/39