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Abstract

Healthcare facilities face limited resources and expanding expenses. Emerging information technologies offer a means for healthcare to measure and control their resources and workflow processes, and ultimately improve patient care. The usefulness of one emerging information technology, Radio Frequency Identification (RFID), is examined in a "proof of application" study conducted at a Level-1 trauma unit. Results from the study suggest not only that RFID technology can assist in the measurement and ultimate control of workflow processes, but also that traditional and non-traditional IS practices are necessary for successful RFID implementation. Lessons learned about the idiosyncrasies of RFID implementation and the cleansing and analysis of RFID-generated data are reported.

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