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Abstract

This paper explores the applications and future commercial impacts of radio frequency identification (RFID) technology. Its objective is to summarize the ways in which organizations and academics are thinking about these technologies and to stimulate strategic thinking about their possible uses and implications. It first provides an overview of this technology and how it works. Then it explores the surprisingly wide variety of current applications of RFID. Next it looks at several classes of potential RFID applications and how these might affect how organizations work. Finally, it examines the cost and implementation considerations of this technology. The paper concludes that RFID is a viable technology with many possible applications. However, only some of the impacts on organizations and society can be anticipated at present.

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