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Description
Today’s cloud market consists of numerous providers competing and offering new services and features on an almost daily basis. From an organization's perspective, it can therefore be beneficial to consider multiple providers in their cloud strategy to exploit possibilities for differentiation and specialization, ensure service availability, or realize cost savings. However, the resulting multi-cloud environment becomes highly complex and difficult to manage, which leads organizations to hold back from an implementation. Specifically, there is no common ground on what challenges organizations need to address when managing a multi-cloud environment. In this study, we derive a taxonomy of multi-cloud management challenges deductively through a structured literature review and inductively through an analysis of common multi-cloud broker and expert knowledge. Our taxonomy provides organizations with a holistic overview of challenges in managing multi-clouds and is intended to help initiate new interdisciplinary research in the scientific community.
Recommended Citation
Rosian, Marvin; Altendeitering, Marcel; and Otto, Boris, "A Socio-Technical Analysis of Challenges in Managing Multi-Clouds" (2022). Wirtschaftsinformatik 2022 Proceedings. 3.
https://aisel.aisnet.org/wi2022/it_strategy/it_strategy/3
A Socio-Technical Analysis of Challenges in Managing Multi-Clouds
Today’s cloud market consists of numerous providers competing and offering new services and features on an almost daily basis. From an organization's perspective, it can therefore be beneficial to consider multiple providers in their cloud strategy to exploit possibilities for differentiation and specialization, ensure service availability, or realize cost savings. However, the resulting multi-cloud environment becomes highly complex and difficult to manage, which leads organizations to hold back from an implementation. Specifically, there is no common ground on what challenges organizations need to address when managing a multi-cloud environment. In this study, we derive a taxonomy of multi-cloud management challenges deductively through a structured literature review and inductively through an analysis of common multi-cloud broker and expert knowledge. Our taxonomy provides organizations with a holistic overview of challenges in managing multi-clouds and is intended to help initiate new interdisciplinary research in the scientific community.