AIS Transactions on Replication Research


This paper reinvestigates the theories of planned behavior and the technology acceptance model regarding the adoption of cloud-based services by conducting a methodological replication of a study by Ho, Ocasio-Velázquez, and Booth (2017). The improvement of cloud-based services and their adoption by individuals and organizations alike continue to rise. For some organizations, releasing control of their IT infrastructure relies in part on their perception of a cloud service provider’s trustworthiness. We found that the intent to trust cloud-computing firms relies on knowledge, perceived risk, and subjective norm. Also, perceived risk appears to moderate the interaction between knowledge and intent to trust. Future studies are encouraged to strengthen this study through construct validity, including the addition of relevant dimensions to intent to trust.