Abstract

The implementation of AI-based models in widely used applications such as ERP will improve the productivity of the Enterprises, especially small and medium scale enterprises. Although these enterprises may not have enough funds to implement this kind of advanced technologies it can be incorporated into the application like ERP which is widely used and accepted by these enterprises. Using the proposed design, we study the role of perceptions developed due to the interactivity with the proposed technology. We focus on the Perceived Assistance, Perceived Effectiveness, and Perceived Understanding leveraging on Media Naturalness theory and Expectancy Value theory.

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