•  
  •  
 

AIS Transactions on Human-Computer Interaction

Abstract

Life on Earth requires healthy ecosystems. As environmental degradation and climate change accelerate, we need innovative digital solutions to foster more sustainable development. Information systems play a critical role in enabling sustainable behaviors at the individual level. However, existing sustainable human-computer interaction research has faced criticism for relying heavily on persuasive technologies that overlook user diversity and the complexity of everyday life. In this paper, we develop design principles for sustainable information systems that help individual users engage in responsible consumption with a focus on reducing food waste—a globally relevant and underexplored issue aligned with the United Nations’ Sustainable Development Goal 12.3. We use social cognitive theory and user archetypes as theoretical lens and apply established methods for deriving design principles. Based on an in-depth case study, we further refine design principles from both users’ and system providers’ perspective. Our study contributes to the sustainable human-computer interaction literature by presenting three meta-requirements and six design principles that accommodate diverse user motivations and behaviors. These principles move beyond one-size-fits-all persuasive strategies and offer actionable guidance for designing sustainable information systems that address the environmental, social, and economic dimensions of sustainability.

DOI

10.17705/1thci.00242

Download

Share

COinS
 

When commenting on articles, please be friendly, welcoming, respectful and abide by the AIS eLibrary Discussion Thread Code of Conduct posted here.