All Work and All Play? A Framework to Design Game-based Information Systems

Authors

Connie S. Barber, University of Arkansas in Little RockFollow
Stacie Petter, Baylor UniversityFollow
Diane Barber, Southern Illinois University EdwardsvilleFollow

Abstract

Organizations have increasingly sought to develop and use game-based information systems to increase engagement among employees or customers. However, many game-based information systems have failed due to poor design. Game-based information systems’ design must align with an organization’s need or problem and users’ motives. To help designers create game-based information systems that align with an organization’s needs, we present the game- based system design framework (GSDF). Designers can use this framework to select game-based elements to support aesthetics, dynamics, and mechanics to encourage intrinsic or extrinsic motivation among users. We also create a game-based system design diagram (GSDD) and process in the spirit of UML diagrams for designers to communicate game-based information system designs. We explain how one can use the GSDF and GSDD and their value for practice and research.

DOI

10.17705/1thci.00151

Recommended Citation

Barber, C. S., Petter, S., & Barber, D. (2021). All Work and All Play? A Framework to Design Game-based Information Systems. AIS Transactions on Human-Computer Interaction, 13(3), 287-315. https://doi.org/10.17705/1thci.00151
DOI: 10.17705/1thci.00151