AIS Transactions on Human-Computer Interaction


Simulations offer an efficient solution to comprehensive represent operational services and to track the impact of changing systematic factors and business constraints. Carsharing services provide users with mobility services on demand. Although research has introduced strategies to optimize efforts to set up and operate such a system, they lack reusable and flexible simulation environments. For instance, carsharing research applies simulations to better understand and solve the problem of balancing vehicle supply and demand, which operators need to solve to prevent operational inefficiencies and ensure customer satisfaction. Hence, one cannot feasibly test new balancing mechanisms directly in a real-world environment. As for now, researchers have implemented simulations from scratch, which results in high development efforts and a limited ability to compare results. In this paper, we address this gap by designing a versatile carsharing simulation tool that researchers can easily use and adapt. The tool simplifies the process of modeling a carsharing system and developing operation strategies. Furthermore, we propose various system performance measures to increase the developed solutions’ comparability.