Abstract
The spread of digital misinformation on social media poses profound societal challenges. Fact-checking labels have emerged as a prominent design intervention, yet their effectiveness remains inconsistent. This study examines how label provenance, attributed to either a human expert panel or an AI system, shapes responses among younger and older adults. We focus on user judgments and behavioural intentions when content aligns or conflicts with prior beliefs. A multi-method design combines an online experiment with a NeuroIS protocol employing eye-tracking and electrodermal activity to capture behavioural and affective responses. The anticipated findings will inform the design of age-responsive, AI-enabled fact-checking systems, advance theoretical understanding of human–AI collaboration in the context of digital media, and provide actionable insights for building a more resilient and trustworthy digital information ecosystem.
Recommended Citation
Safaei, Babak and Head, Milena, "The Messenger Matters: How Fact-Checker Identity and User Age Shape Credibility Judgments Online" (2025). SIGHCI 2025 Proceedings. 15.
https://aisel.aisnet.org/sighci2025/15