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Editor's Comments
Jack Rockart

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CIO Response: BAT Demonstrates an Effective "Two-Handed Clap"
Roy Dunbar

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What IT Infrastructure Capabilities are Needed to Implement E-Business Models?
Peter Weill and Michael Vitale

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Seizing the Opportunity: Exploiting Web Aggregation
Stuart Madnick and Michael Siegel

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From Back Office to Boardroom: Repositioning Global IT by Educating the Line to Lead at British American Tobacco
Bradley C. Wheeler, George M. Marakas, and Peter Brickley

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Principles and Models for Organizing the IT Function
Ritu S. Agarwal and V. Sambamurthy