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Journal of Information Systems Education

Abstract

In this paper we present a pedagogical approach used for a technology-based undergraduate business course during which students participated directly in the development of a Group Support System (GSS) facility. A GSS is a computer-based information system used to support intellectual, collaborative work and consists of personal computers connected via a local area network with software that enables group members to interactively generate, evaluate, and organize ideas, rank or vote on solutions, and perform other group tasks. This course was designed to teach students to work together within and across teams and to help them to develop and use critical thinking and applied problem-solving skills. In this paper the pedagogical approach and course structure used are described, the outcomes of the course are discussed, and recommendations are offered.

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