Using a paperless patient registration project, this teaching case demonstrates an application of the six-step approach in developing a business case for an IT investment. More specifically, this case familiarizes students with the process of developing a solid business case by defining business drivers and investment objectives, identifying and structuring benefits and costs, and estimating return on investment (ROI) based on these values. Students learn, step-by-step, the process from raw data collected from organizational records and internet research to complete managerial decisions based on detailed analysis.
Lou, Hao; Chang, Samuel; and Chen, Yining
"Teaching Case: Central University Medical Center: A Proposed Paperless Patient Registration System,"
Journal of Information Systems Education: Vol. 34
Available at: https://aisel.aisnet.org/jise/vol34/iss2/4
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