Journal of Information Systems Education


This teaching case presents a systems development project useful for courses in object-oriented analysis and design. The case has a strong focus on the business, methodology, modeling and implementation aspects of systems development. The case is centered on a fictitious ambulance and emergency services company (Rescue911). The case describes that the company’s current systems no longer meet their business requirements and outlines the need for a new systems solution. The new situation is presented in form of business requirements, a conceptual system breakdown and interviews with the stakeholders. The teaching notes present business process and object-oriented analysis diagrams to complement the case. Students are confronted with realistic and different categories of business artifacts as input for their systems development project. Suggested project deliverables are outlined.