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Journal of Information Systems Education

Abstract

This study identified the job titles, tasks, and experiences of recent graduates of an Information Systems Technologies (IST) program of a four-year university in the Midwest. The job title and major job focus of the largest number of respondents fell in the technical/end user support area. The six tasks performed the most by the graduates were (1) providing technical/end user support, (2) installing software, (3) installing/maintaining computer devices, (4) managing information, (5) analyzing systems, and (6) maintaining/troubleshooting networks. The respondents indicated that Microsoft Windows NT was the operating system used the most and SQL was the programming language used by the majority of the companies. The top skills required for a position in the IS or IT field, according to the graduates, were: thinking skills, desire to learn, and personal characteristics.

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