Service-learning methodologies provide information systems students the opportunity to create and implement systems in real-world, public service-oriented social contexts. Students contract with local non-profit and government agencies to provide needed information systems services and solutions that are closely related to the specific course topics, such as database creation for a database course, system evaluation for a systems design and analysis course, or even a larger scope for a capstone course. In these activities, students actively evaluate and analyze the complex contributors associated with understanding problem domains as well as design and implement real-world solutions. Multi-dimensional learning takes place as they simultaneously assume the role of professional consultants producing systems that are immediately used and by the client. The student learning outcomes include a deep learning of the course technical knowledge, improved interpersonal communication skills, more effective client and project management skills, and an enhanced societal sensitivity for the value of their information systems knowledge to their community.
Hoxmeier, John and Lenk, Margarita M.
"Service-Learning in Information Systems Courses: Community Projects that Make a Difference,"
Journal of Information Systems Education: Vol. 14
Available at: https://aisel.aisnet.org/jise/vol14/iss1/10
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