Throughout information systems research, it is common to find studies examining necessary computer skills needed for information systems positions. However, a trend has appeared in studies showing a decrease in the employers' desire for computer literacy skills and a greater emphasis on communications skills. This study involving 500 Association of Information Technology Professionals determined the top five communication skills needed by information systems undergraduates and graduates in each of three communication areas. The three areas researched were written, oral, and interpersonal communication skills. The top three ranked communication skills for undergraduate students were writing clear directions and instructions, giving clear directions and instructions orally, and listening effectively. The top three ranked communication skills for graduate students were writing analytical reports, directing a meeting, and listening effectively. These skills should be implemented into the undergraduate and graduate curricula of information systems programs.
Crews, Tena B. and McCannon, Melinda
"Comparison of Communication Skills Needed by Information Systems Undergraduates and Graduates as Perceived by Information Systems Professionals,"
Journal of Information Systems Education: Vol. 11
Available at: https://aisel.aisnet.org/jise/vol11/iss3/11