Large size classes provide unique challenges to instructors. In classrooms of seventy-five or more students, these challenges include maintaining effective student contact and providing the student with a feeling of 'personalized' instruction. This paper details several of the unique problems found in teaching classes with large enrollments, and implements the use of a Computer Mediated Communications (CMC) system to meet these challenges. It ends with a student satisfaction survey where it was demonstrated that a CMC system improves student satiifaction in this environment.
Janicki, Thomas and Steinberg, Geoffrey
"Improving Student Satisfaction in Large-sized Classes through a Computer Mediated Communications System,"
Journal of Information Systems Education: Vol. 10
Available at: https://aisel.aisnet.org/jise/vol10/iss2/3